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Author Topic: Highland Park, is anyone home ?  (Read 133 times)

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Downwindtracker2

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Highland Park, is anyone home ?
« on: February 13, 2019, 08:58:49 AM »

My wife and I purchased a 24" slab saw a couple of years back,now. John made this saw years ago. Gord bought this saw off of John, who was well into his 80s then , about 7 years ago. I talked to Gord a couple of nights ago, a millwright rule is always talk to the operator. Gord had put a hole in the saw "through my own fault " . As you know tubs ,can rust out. Gord then had a shop make a new tub and hood out of aluminum. Nice ! Gord only got to use it a few times when the feed jammed up and stripped the little brass gears. The gear box was off a floor polisher. We bought it off Gord, we might have paid too much, but it was from a friend and he lost money on the deal. After talking to Gord, here is what I think happened. The rails for the carriage and the arbor mount to the tub. The shop that did the tub and hood might not have gotten the alignment right. It's pretty critical on these saws. After much internet reading and learning , here is what I've come up with to fix the feedworks. John had used a 1/2" 13tpi rod, I'm switching to a 5/8" 18tpi for both easier reduction and a stiffer feed rod. I think the old Frantoms were the ones that used 5/8" 18tpi. Highland Park has a nice conversion kit for 5/8" 18tpi. But they don't answer their phone, it's always "We are helping another customer" They have either made a least 12 sales or they are not home. I could modify John's little split nut clamp, but the Highland Park version is pretty slick.
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irockhound

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Re: Highland Park, is anyone home ?
« Reply #1 on: February 13, 2019, 11:00:36 AM »

The new Highland Park and old Highland Park are not the same or the same company.  The new highland park company is horrible in communication and part order and delivery.  I ordered split nuts from them and it took maybe 4 months and numerous phone calls.  Recently (6 months ago) I ordered 2 18" blades and have yet to see them.  Yes if you call you will just get a recording.  But be thankful since if you get through they will just tell you parts are on back order or we will get back with you.  Good Luck!

ps they were not at Quartzsite this year or at least I could not find them and I did look.  I figured maybe I could pick up my blades directly at the show but no luck.
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Downwindtracker2

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Re: Highland Park, is anyone home ?
« Reply #2 on: February 13, 2019, 11:39:43 AM »

Oh joy. Here is the part I'm hoping to purchase   http://www.hplapidary.com/en/frantom-split-nut-feed-dog-conversion-kit   I tried to phone them again this morning, it was morning in both Pacific and Eastern time. I had also emailed them asking about it. I like using the phone for credit card orders.

It's pretty slick, but I'm thinking at this rate, I may have to modify the dinky little one the original builder, John had made. Gord had closed our conversation with a " I hope I live long enough to see it workin'."
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hummingbirdstones

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Re: Highland Park, is anyone home ?
« Reply #3 on: February 13, 2019, 06:57:56 PM »

I have no experience with Highland Park, but from what irockhound says, it doesn't sound promising.  I would suggest perhaps a call to Cigarbox Rock and see if they can help you out:  https://cigarboxrock.com/
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Robin

Downwindtracker2

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Re: Highland Park, is anyone home ?
« Reply #4 on: February 15, 2019, 09:13:32 AM »

Oh, well. I bought brass and steel yesterday. $74 worth. I'll make my own. Even if I were to get a response, the waiting time might be fairly long. Rather than a cam, I'm thinking toggle levers and a compression spring instead of an extension. But I will borrow, steal, his idea of using replaceable inserts. Thanks for you guy's help and advice. Even if it was only good luck with Highland Park. chuckle.
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irockhound

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Re: Highland Park, is anyone home ?
« Reply #5 on: February 16, 2019, 11:24:38 AM »

LOL Highland must be reading the forums.  After 23 weeks on order I got a notification that my 2 18" blades have a new ship date of the 21st - one week from now.   WAY TOO FUNNY.  Rule is if you need it fast, trying to complete a job or doing this for a living choose your vendors wisely.  I assume by the time they arrive approx. 5 months will have expired.
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brentnewton

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Re: Highland Park, is anyone home ?
« Reply #6 on: February 16, 2019, 01:24:51 PM »

OK ... so that isn't the experience I just got ordering a 14" saw?  I'm not arguing ... just reporting.  Phone answered every time, updates on delivery good .... solid communication when I asked about dimensions, cutting oil capacity, etc.   I had a really good experience ordering.  Saw shipping next week ... hope my happiness is the same once it gets here.  Older than dirt design everybody makes ... Covington, Lorotone,etc ...... not under patent and everybody makes them.  The new Highland park claims to make a better saw .. we'll see.  I paid about $1,500 for a 14" for reference if any one is looking .. has to be better than that Barranca Diamond Products piece of shit I bought a few years ago ... run from them.
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irockhound

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Re: Highland Park, is anyone home ?
« Reply #7 on: February 17, 2019, 10:46:28 PM »

Good luck on your saw and order.  This is not the first time I have had this type of service with them but pretty much EVERY time I have ordered from them.  I ordered 2 saws from them in March and delay after delay I cancelled the orders in July since they still had no idea when they would ship.  I accept that things happen and every company has an occasional hiccup.  I have just found that this is their normal way of doing business.
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